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# Valdi Casa Privacy Policy
**Last Updated: October 18, 2026**
## 1. Introduction
Welcome to Valdi Casa.
Valdi Casa is a high-end furniture manufacturer and whole-home furniture solution provider based in Foshan, China.
We respect your privacy and are committed to protecting your personal information when you visit or interact with our website, Facebook page, TikTok account, Instagram page, advertising campaigns, contact forms, or other communication channels.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information, as well as the choices and rights available to you.
By providing your personal information to us, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is required by applicable law, we will obtain your consent separately when necessary.
## 2. Information We Collect
We may collect the following types of personal information when you interact with Valdi Casa:
**2.1 Contact Information**
- Name
- Email address
- Phone number
- WhatsApp contact details
- Country or region
**2.2 Furniture and Project Information**
- Property type, such as a villa, house, apartment, or commercial project
- Furniture preferences, styles, colors, materials, and sizes
- Estimated furniture budget, if voluntarily provided
- Floor plans, room measurements, interior design references, and other files you choose to share
- Product inquiries, customization requests, and project requirements
**2.3 Communication Information**
We may collect the information contained in messages, emails, inquiries, customer service conversations, and other communications you send to us.
**2.4 Advertising and Website Information**
When supported by the relevant platform or website technology, we may receive information about your interactions with our advertisements, inquiry forms, website pages, and marketing campaigns.
This information may include advertising campaign identifiers, website usage information, device or browser information, and cookie or tracking data, subject to applicable law and your privacy choices.
## 3. How We Collect Information
We may collect personal information through the following channels:
- Our official website and online inquiry forms
- Facebook pages, Facebook advertisements, and Meta lead forms
- TikTok accounts, TikTok advertisements, and TikTok lead generation forms
- Instagram pages, advertisements, and inquiry features
- WhatsApp, email, telephone, and other communication channels
- Direct communications during furniture consultations, quotations, and orders
We may also receive information from authorized service providers or advertising platforms when you interact with our business through their services.
Information collected directly by Facebook, TikTok, Instagram, WhatsApp, or other third-party platforms may also be subject to their respective privacy policies.
## 4. How We Use Your Information
We use personal information for legitimate business purposes, including:
- Responding to product inquiries and customer questions
- Providing furniture catalogs, product information, quotations, and customization options
- Reviewing floor plans and helping customers plan whole-home furniture solutions
- Communicating about furniture orders, production, delivery, installation, and after-sales service
- Coordinating international shipping and door-to-door delivery where requested
- Managing customer relationships and providing customer support
- Measuring advertising performance and improving our marketing campaigns
- Maintaining website security, preventing fraud, and complying with applicable legal obligations
Where required by applicable law, we will identify and rely on an appropriate legal basis for processing your personal information, such as your consent, steps taken at your request before entering into a contract, contractual necessity, or legitimate interests where permitted.
We will not use your information for purposes incompatible with those described in this Privacy Policy without providing any additional notice or obtaining consent where required by law.
## 5. Advertising and Social Media Platforms
Valdi Casa may promote its furniture products and services through Facebook, TikTok, Instagram, and other advertising platforms.
When you submit an inquiry or lead form through these platforms, the information you provide may be made available to Valdi Casa so that we can respond to your request.
We may use this information to:
- Contact you about your furniture inquiry
- Provide requested product catalogs and quotations
- Discuss your furniture requirements and project details
- Follow up on an inquiry you have submitted
- Measure the effectiveness of our advertising activities
Each platform may independently collect and process personal information under its own privacy policy and terms.
For more information, please review the relevant platform's privacy policy:
- Facebook and Meta: https://www.facebook.com/privacy/policy/
- TikTok: https://www.tiktok.com/legal/page/row/privacy-policy/en
- Instagram: https://privacycenter.instagram.com/policy/
- WhatsApp: https://www.whatsapp.com/legal/privacy-policy
## 6. Sharing and Disclosure of Information
We do not disclose personal information indiscriminately. However, we may share relevant information when necessary for the purposes described in this policy.
Recipients may include:
**6.1 Service Providers**
Website hosting providers, communication tools, customer relationship management systems, and other service providers that help us operate our business.
**6.2 Logistics and Delivery Partners**
International freight forwarders, shipping companies, customs brokers, delivery providers, and other parties involved in fulfilling your furniture order.
**6.3 Advertising and Technology Providers**
Advertising platforms, analytics providers, and technical service providers that support our marketing and website operations, subject to applicable law and relevant privacy settings.
**6.4 Legal and Regulatory Authorities**
We may disclose information where required by law, regulation, court order, or a valid request from an authorized public authority.
**6.5 Business Transactions**
Information may be transferred as part of a merger, restructuring, sale, or transfer of business assets, subject to applicable legal requirements.
We require service providers to handle personal information appropriately and, where applicable, in accordance with contractual confidentiality and data protection obligations.
## 7. International Data Transfers
Valdi Casa is based in Foshan, China, and may serve customers in different countries.
Depending on the services used and your interactions with us, personal information may be processed or stored in China or other countries where our service providers, communication platforms, or logistics partners operate.
Where international transfers are subject to specific legal requirements, we will take the measures required by applicable law.
## 8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, managing customer relationships, fulfilling orders, and meeting applicable legal obligations.
Retention periods may vary depending on the type of information and the circumstances in which it was collected.
For example:
- Inquiry information may be retained while we handle your request and for a reasonable period afterward.
- Order and transaction records may be retained for the period required by applicable laws.
- Marketing contact information may be retained until it is no longer needed for the relevant purpose or you request deletion, subject to legal requirements.
- Information that is no longer required will be deleted, anonymized, or securely disposed of where appropriate and legally permitted.
Some information may remain in backups or records that must be retained for legitimate legal or security purposes for a limited period.
## 9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include access controls, appropriate account permissions, secure communication methods, and the use of reputable service providers.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
## 10. Cookies and Similar Technologies
If you visit our website, we may use cookies and similar technologies to support website functionality, understand website usage, measure advertising performance, and improve the user experience.
Where required by applicable law, we will request your consent before using non-essential cookies or similar tracking technologies.
You may be able to manage cookies through your browser settings or any cookie preference tool available on our website. Disabling certain cookies may affect some website functions.
Third-party platforms and service providers may use their own cookies or tracking technologies under their respective policies.
## 11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
- Object to or request restrictions on certain processing activities
- Opt out of certain marketing communications
- Request a copy of your information in a portable format where applicable
- Lodge a complaint with the relevant data protection authority
To exercise your rights, please contact us using the details provided in Section 15.
We may need to verify your identity before fulfilling certain requests. We will respond within the timeframe required by applicable law.
## 12. Marketing Communications
We may contact you to respond to an inquiry, provide requested furniture information, discuss a quotation, or follow up on a project you have asked us to assist with.
Where permitted by applicable law, we may also send relevant product updates, catalogs, or marketing communications.
You may request to stop receiving marketing communications at any time by following the unsubscribe instructions provided, where available, or by contacting us directly.
Even if you opt out of marketing communications, we may still send necessary service-related messages concerning an existing inquiry, order, or contractual relationship.
## 13. Children's Privacy
Our products and services are intended for adults and business customers.
We do not knowingly seek to collect personal information from children in circumstances where doing so would violate applicable law. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
## 14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, communication channels, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. Where required by applicable law, we will provide additional notice or obtain consent for material changes.
We encourage you to review this page periodically.
## 15. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or would like to request access to, correction of, or deletion of your personal information, please contact us:
**Business Name:** Valdi Casa / [Jiesen E-commerce Business Firm, Shashi District, Jingzhou City]
**Unified Social Credit Code（USCC）：**92421002MAK051791P
**Location:** Foshan, Guangdong, China
**Privacy Contact Email:** [faeldino1@gmail.com]
**Website:** [https://www.valdicasa.com/]
**Facebook:** [https://www.facebook.com/profile.php?id=61596035244061]
**TikTok:** [https://www.tiktok.com/@valdicasa]
**Instagram:** [https://www.instagram.com/valdicasa]
We will review your request and respond in accordance with applicable data protection laws.
Thank you for your trust in Valdi Casa.
We look forward to helping you create a beautiful home with customized furniture solutions.
